Help & support
Answers, and a human when you need one.
Everything to get set up, connect your accounts and go live, plus real support when you want a person, not a bot.
Get unstuck
Three gates, then you are live.
Setup is not a maze. Connect your Shopify store and build for free, then start your plan to unlock your own Whop account and your checkout domain, and go live. Each step is guided, and support jumps in on the last mile.
3 gates to go live
1. Connect Shopify
Import products, install the checkout, free
2. Start your plan
Unlocks live payments and your domain
3. Connect Whop + domain
Your own Whop and checkout domain, go live
Most merchants clear all three in under an hour.
1 hr
typical setup
No
sales call needed
Human
help on go-live
Browse by topic
Find your answer fast.
Getting started
Create your account, set up your first checkout and publish to your domain.
Connecting Whop
Link your own Whop account so payments are processed where you control them.
Connecting Shopify
Connect your store so paid orders sync straight into your Admin.
Billing & fees
How the $99/mo and 0.5% per order software fees work.
Domains & go-live
Point your checkout domain and flip your store live safely.
Troubleshooting
Fix common setup snags with clear, step-by-step guides.
Need a hand
How to get help.
Check the guides
Most setup questions are answered in the getting-started and connection guides.
Search common issues
The troubleshooting section covers the snags people hit most often.
Talk to a human
Still stuck? Reach out and a real person will help you get live.
Questions.
How long does setup take?+
Most merchants connect Whop and Shopify, build a checkout and go live in well under an hour. There is no waitlist or sales call required.
Do I need my own Whop account?+
Yes. You connect your own Whop account so payments are processed under your control, under Whop's terms. The Payments guide walks you through it.
Can someone help me go live?+
Yes. If you want a hand with domains or the final go-live, support will walk you through it directly.